Best Practices

The function of Industrial Ombudsman for ESA has existed since 2000 to guide industry-to-industry relations in ESA procurements, facilitating appeal cases in ESA “Best Practices” and offering mediation in industrial disputes. 

Since 2009, this has included ESA-to-industry relations to enable independent monitoring within the ESA procurement review mechanism, which also involves investigating procedural breach of ESA procurement regulations.