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Ombudsman

An interactive webinar with ESA's Industrial Ombudsman, Georges Bernède, and the Alternate to the Ombudsman, Prof. Dr. Lesley Jane Smith, will take place on 26 January 2021 at 10:00 CET.

The function of Industrial Ombudsman for ESA has existed since 2000 to guide industry-to-industry relations in ESA procurements, facilitating appeal cases in ESA “Best Practices” and offering mediation in industrial disputes. 

Since 2009, this has included ESA-to-industry relations to enable independent monitoring within the ESA procurement review mechanism, which also involves investigating procedural breach of ESA procurement regulations.